🔄 Return & Exchange Policy
💼 Eligibility for Returns & Exchanges
We want you to love your purchase! If you're not completely satisfied, you may request a return or exchange under the following conditions:
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Timeframe: Requests must be made within 30 days of receiving your order.
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Condition: Items must be unused, unwashed, and in original condition, including all tags and packaging.
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Exclusions: Personalized or custom items are non-returnable unless defective.
🛠️ How to Initiate a Return or Exchange
To begin the return or exchange process:
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Contact Us: Email us at support@giftarealestateagent.com with your order number and reason for the return or exchange.
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Return Authorization: Our team will provide you with a Return Merchandise Authorization (RMA) and instructions.
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Return Shipping: Please ship the item back using a trackable shipping service. Return shipping costs are the responsibility of the customer unless the item is defective.
🔄 Refunds & Exchanges
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Refunds: Once the returned item is received and inspected, we will process your refund to the original payment method. Please note that shipping fees are non-refundable.
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Exchanges: If you wish to exchange an item for a different size or color, please indicate this in your return request. Exchanges are subject to product availability.
🧾 Final Sale Items
The following items are final sale and non-returnable:
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Personalized or custom items
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Gift cards
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Sale or discounted items
📞 Contact Us
If you have any questions or need assistance, please reach out to our customer support team at support@giftarealestateagent.com. We're here to help!